Enterprise Account Manager - Hospitality

Location: Remote (US)

Salary: $100,000 per year base salary plus commission; equity offered.

Company

hirify.global is a venture-backed workforce platform that connects reliable hourly workers with hospitality, catering, venue, and event companies requiring flexible staffing.

What you will do

• Manage enterprise hospitality and event accounts as the primary point of contact for staffing plans, shift fulfillment, and labor strategy.
• Build relationships with culinary directors, general managers, food service leaders, venue operators, and hospitality executives.
• Drive account retention, expansion, and upsell opportunities across venue networks, regional sites, and new labor categories.
• Monitor fulfillment against client SLAs, worker reliability metrics, service quality expectations, and guest experience standards.
• Track fill rates, attendance and performance, client satisfaction, revenue retention, and expansion metrics; prepare account health reports and quarterly business reviews.
• Coordinate with Sales and Operations teams to support peak periods and resolve live-event escalations.

Requirements

• Must be based in the United States for this remote role.
• 3+ years of experience as an Account Manager, preferably in contract food service, event management, catering, venue operations, or flexible workforce solutions.
• Experience managing multi-unit, enterprise-scale hospitality accounts, venue networks, or multi-city event portfolios.
• Strong understanding of large-scale catering, stadium operations, corporate dining, staffing volatility, and workforce reliability.
• Ability to communicate, present, negotiate, and influence stakeholders from regional operators through VP-level executives.
• Experience with Salesforce or similar CRM software and Google Suite, plus strong organization and attention to detail.

Culture & Benefits

• Remote work culture with optional coworking opportunities in San Francisco, New York, Seattle, and Toronto.
• In-person company offsites and a mission-driven, supportive environment.
• Medical, dental, and vision coverage.
• Flexible time off and a work-from-home stipend.
• 401(k) with employer match.
• Equity in a high-growth, venture-backed startup.