Major Client Advocate, Southern California

Location: Remote, but must be based in Southern California for frequent travel across Los Angeles and Orange County.

Salary: $125,000–$160,000 annually, plus benefits, potential equity, and potential bonus.

Company

hirify.global provides an AI-enabled platform that turns disconnected data into operational intelligence for public safety organizations, government agencies, and private-sector institutions.

What you will do

• Own end-to-end relationships with major and strategic enterprise customers throughout the contract lifecycle.
• Partner with senior agency leaders and represent customer needs to engineering, product, and deployment teams.
• Drive platform adoption, usage, measurable operational outcomes, renewals, and account expansion.
• Interpret dashboards, metrics, and complex data sources to improve customer workflows and platform usage.
• Coordinate cross-functional stakeholders, manage scope and risk, and build relationships through onsite customer visits.
• Travel approximately 60% across Los Angeles and Orange County.

Requirements

• 5–7 years of experience owning enterprise deployments, implementations, or strategic accounts.
• Experience in large, regulated, public-sector, or mission-critical environments.
• Proven ability to drive adoption and measurable outcomes beyond initial go-live.
• Strong executive presence and stakeholder management skills.
• Ability to manage scope, risk, and complex cross-functional coordination without direct authority.
• Technical fluency to partner credibly with IT, Product, and Deployment teams, plus experience supporting renewals and identifying expansion opportunities.

Nice to have

• Experience in public safety, government, or compliance-heavy environments.

Culture & Benefits

• Remote work arrangement with frequent customer travel in Southern California.
• Benefits, potential equity, and potential bonus are offered subject to applicable conditions.
• Inclusive workplace committed to equal employment opportunity and diversity.