2 месяца назад
Contractor - Travel and Customer Service Coordinator (Hungary)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Travel and Customer Service Coordinator (Hungary) (Clinical Trials/Patient Travel): Coordinating patient travel, transportation, communications, and logistical details for active clinical trial studies with an accent on participant support, vendor coordination, and accurate data management. Focus on managing travel budgets, organizing air, hotel, and ground accommodations, supporting enrollment and visit schedules, and maintaining trial-related records.
Location: Remote - Hungary
Company
develops software and services for clinical trial operations.
What you will do
- Coordinate travel, transportation, and logistical arrangements for clinical trial participants.
- Manage participant travel budgets and communication regarding air, hotel, and ground accommodations.
- Communicate with vendors, Global Study Managers, hospital staff, clinical staff, clients, and patients.
- Support participant enrollment and visit scheduling requirements.
- Maintain accurate databases, transfer data between internal systems, and produce reports.
- Improve work processes while supporting profitable project delivery.
Requirements
- Bachelor’s degree or equivalent work experience.
- Fluent Hungarian, English, and French are required.
- Two or more years of travel industry and/or pharmaceutical industry experience are preferred.
- Working knowledge of Microsoft Office.
- Strong organization, prioritization, follow-up, communication, and decision-making skills.
- Ability to learn new procedures quickly and efficiently.
Culture & Benefits
- Part-time contract role of up to 25 hours per week; hours are not guaranteed.
- Hourly compensation.
- Primary work environment is a home office.
- Requires a personal computer and telephone with an updated operating system, antivirus software, and password-protected devices.
- Chromebooks are not supported.
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