Technical Account Manager (Cybersecurity)

Location: United Kingdom; support for EMEA customers and occasional travel required

Company

hirify.global provides a Continuous Security Validation platform that uses real-world attacks to test security controls, identify vulnerabilities, and validate cyber-security defenses.

What you will do

• Own technical architecture and integration strategy for enterprise customers from onboarding through long-term adoption.
• Lead deployment validation, requirements gathering, success criteria definition, and Executive Business Reviews.
• Resolve complex technical escalations and govern integrations, security posture, detection maturity, and platform adoption.
• Identify new use cases and design phased rollouts that expand customer validation programs.
• Enable partners through technical workshops, certification training, architecture guides, troubleshooting playbooks, and best practices.
• Help partners design scalable managed-service and multi-tenant deployment models while improving delivery quality.

Requirements

• 10+ years of cybersecurity experience, including 5+ years in customer-facing technical roles such as Technical Account Manager, Solutions Architect, or Sales Engineer.
• Hands-on experience with SIEM, XDR/EDR, vulnerability management, threat detection, and exposure management platforms.
• Experience designing integrations, APIs, data pipelines, and orchestration workflows.
• Strong command-line and troubleshooting skills across Linux, macOS, and Windows, plus knowledge of Terraform, CloudFormation, AWS, and/or GCP.
• Excellent communication and presentation skills for technical teams and executive stakeholders; experience leading workshops, technical reviews, and strategic discussions.
• Availability to support EMEA customers and meet occasional travel requirements.

Nice to have

• Security certifications such as CISSP, CISM, CEH, or OSCP, completed or in progress.
• Experience with Breach & Attack Simulation, MDR, DevSecOps, Cloud Security, or Threat Intelligence.
• Additional European languages.

Culture & Benefits

• Work with enterprise and strategic customers across EMEA.
• Collaborate closely with Implementation Engineers, partners, and customer technical teams.
• Opportunity to influence customer security outcomes and drive retention and expansion.
• Clear path to team leadership for the right candidate.