Hardware Support Engineer II (Robotics)

Location: Redwood City, California; onsite five days per week with occasional travel to client locations

Company

hirify.global develops general-purpose robots powered by an embodied AI foundation model for commercial applications across multiple industries.

What you will do

• Fabricate, assemble, integrate, inspect, and validate robotic prototypes, mechanical assemblies, electrical systems, wire harnesses, and electro-mechanical subsystems.
• Maintain hardware quality standards, perform functional validation, investigate mechanical and electrical failures, and drive corrective actions.
• Develop test plans, assembly jigs, test fixtures, and validation systems to improve reliability and reduce defects.
• Set up, calibrate, validate, and maintain teleoperation rigs for data collection in the lab and at client sites.
• Lead technical work during client deployments, ensuring operational readiness and resolving hardware issues.
• Create SOPs, quality checklists, training materials, serviceability documentation, and hardware performance metrics.

Requirements

• 3+ years of experience as an engineering technician, hardware technician, or similar role in robotics, automotive, medical devices, R&D, or manufacturing.
• Experience assembling and troubleshooting complex electro-mechanical systems, including high- and low-voltage systems and wire harnesses.
• Hands-on experience with hand and power tools, soldering and rework, DMMs, oscilloscopes, power supplies, actuators, and electro-mechanical devices.
• Ability to diagnose mechanical, electrical, system-level, and basic software issues and perform structured root cause analysis.
• Ability to interpret mechanical drawings, electrical schematics, and 3D CAD models; working knowledge of Linux, command-line tools, Python, and networking debugging.
• Ability to work onsite in Redwood City five days per week and travel occasionally to client locations.

Nice to have

• Experience with robotic systems, automation platforms, or autonomous hardware.
• Experience with structured quality systems, ISO-based processes, or formal validation procedures.
• Proficiency with CAD tools such as Onshape, SolidWorks, or CATIA.
• Experience with Altium, PCB bring-up, 3D printing, machining, laser cutting, or rapid prototyping.
• Experience mentoring junior technicians or leading small build efforts in a startup environment.

Culture & Benefits

• Work across Mechanical, Electrical, Software, and Systems Engineering teams.
• Support robotic systems deployed with customers across multiple industries.
• Contribute to evolving quality systems, lab processes, documentation, and deployment operations.
• Mentor junior technicians on workmanship, inspection procedures, and quality control.