Director, Workforce Planning & Operations Analytics

Location: New York, NY; hybrid work with 3 days per week in the office

Salary: $210,000–$220,500 per year in New York

Company

hirify.global is a mealtime platform that combines dishes from exclusive restaurants in a single order and operates the dining experience through its culinary and technology infrastructure.

What you will do

• Own end-to-end labor systems across Infinite Kitchen Centers and production environments, including demand forecasting, capacity planning, labor standards, and scheduling frameworks.
• Translate operational data into scalable labor models, dashboards, scorecards, and actionable performance insights.
• Lead labor readiness, ramp strategies, and normalization for new store openings.
• Identify productivity opportunities by simplifying workflows, reducing waste, and applying industrial engineering and lean principles.
• Partner with Operations, Ops Excellence, Product, Culinary, Finance, Data, Training, and M&A teams on pilots, rollouts, and operational changes.
• Standardize labor models across acquired brands, formats, geographies, and new business lines while driving field adoption.

Requirements

• 10+ years of experience in workforce planning, operations analytics, business operations, or a similar field.
• Experience in high-volume, multi-unit restaurant, retail, or service operations.
• Proven ownership of labor systems with measurable financial and operational impact.
• Advanced Excel or Google Sheets skills and working knowledge of SQL and BI tools such as Looker or Power BI.
• Experience with workforce management platforms such as Logile, Workday, or similar systems.
• Strong cross-functional leadership, stakeholder management, forecasting, labor modeling, and performance analytics skills.

Culture & Benefits

• Hybrid collaboration model with the option to work in the office up to 5 days per week.
• Equity and a 401(k) plan.
• Medical, dental, and vision plans, plus company-paid short- and long-term disability coverage.
• Paid time off, flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave.
• Paid parental leave, discounted meals, and exclusive perks across hirify.global brands.
• hirify.global does not sponsor employment visas for this role.

Hiring process

• Selected candidates will be contacted by email or text to schedule interviews and receive information about their candidacy.
• Accommodations are available during the interview process upon request.