Technical Account Manager (AI)

Location: New York, NY; hybrid

Salary: $80,000–$120,000 per year, plus equity and bonus

Company

hirify.global is a Series B SaaS company building an AI-driven event marketing intelligence platform that helps companies measure, optimize, and scale event-based growth.

What you will do

• Guide customers through onboarding, campaign execution, and adoption of AI agents.
• Fine-tune AI agents to match customer brand voice, compliance constraints, and risk tolerance.
• Build, integrate, and deploy customer-specific AI agents, data ingestion pipelines, connectors, and full-stack solutions.
• Set up domains, email accounts, and deliverability systems for B2B outreach campaigns.
• Build, quality-assure, optimize, and monitor customer-specific email campaigns and prospect lists.
• Track campaign replies, manage follow-ups, book meetings, and partner with engineers to improve the product roadmap.

Requirements

• 3–5 years of experience in customer success, sales outreach, or technical implementation.
• Experience with B2B email marketing platforms and sales outreach workflows.
• Experience using data to analyze campaign performance and implement optimizations.
• Experience with CRM systems and customer data management.
• Strong communication, collaboration, ownership, attention to detail, and ability to manage multiple accounts.
• Interest in experimenting with AI tools and influencing product development.

Nice to have

• Background in sales outreach, lead nurturing, prospect engagement, and 1:1 email copywriting.
• Non-traditional professional backgrounds are welcome.

Culture & Benefits

• Hybrid work arrangement in New York, NY.
• Equity participation and bonus opportunity.
• Equal opportunity workplace committed to inclusive hiring.
• Collaboration with Customer Success and engineering teams.