Workplace Experience Associate

Location: Frankfurt am Main, Germany; onsite in the office 5 days per week

Gross annual salary: €41,714–€55,167, with potential bonus or other variable compensation.

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectible trading cards, autographs, comics, coins, video games, event tickets, and memorabilia.

What you will do

• Own the reception experience by greeting visitors and employees, managing check-in and check-out, printing badges, and notifying hosts.
• Maintain reception areas, break areas, conference rooms, and supply stations to a high standard.
• Answer and direct external calls, receive and sort mail, and coordinate employee mail pickup.
• Order office supplies, respond to Workplace and Facilities tickets, and complete administrative tasks supporting daily operations.
• Coordinate onsite support for executives, executive assistants, visitors, vendors, conference rooms, desks, food, and snacks.
• Organize team initiatives and events, audit workplace SOPs, support customer pickups and drop-offs, and assist with special projects.

Requirements

• Strong customer service skills and a white-glove service mindset.
• Professional, detail-oriented, collaborative, and able to multitask in a fast-moving environment.
• Strong administrative, organizational, analytical, interpersonal, verbal, and written communication skills.
• Strong decision-making and prioritization skills, with the ability to work independently and cross-functionally.
• Ability to sit or stand for extended periods and lift, carry, and move materials weighing up to 25 pounds.
• Comfort with computer, phone, typing, manual dexterity, and hearing requirements associated with office operations.

Nice to have

• Intermediate experience with Google Docs, Google Sheets, and Google Slides.
• Interest in collectibles and the PSA brand.

Culture & Benefits

• Opportunity to help launch PSA operations in Germany and establish the brand in Europe.
• Dynamic, collaborative, and international team environment.
• Startup environment supported by the stability and resources of an established US business.
• Competitive salary and benefits.