Client Success Advisor (GRC)

Location: Washington, District of Columbia, United States. Hybrid work model with onsite work at least 50% of the time for employees within commuting distance of a hirify.global office. Willingness to travel to client sites is required.

Salary: $100,000–$124,000 USD per year

Company

hirify.global provides AI-powered governance, risk, and compliance SaaS solutions through the hirify.global One Platform.

What you will do

• Advise clients on configuring, customizing, and optimizing GRC platform functionality and modules.
• Assess client GRC requirements, objectives, and challenges and recommend tailored solutions.
• Collaborate with clients on governance, risk, compliance, and entity management roadmaps.
• Drive platform adoption, increase software and module usage, and identify at-risk clients.
• Partner with Product, Customer Success, Support, and Sales teams to improve the platform based on client use cases.
• Monitor GRC industry trends, regulatory developments, and emerging best practices to provide expert recommendations.

Requirements

• 5–7 years of experience in a client-facing role within legal, compliance, entity management, or subsidiary governance.
• Strong understanding of GRC domains, regulations, industry standards, and software platforms.
• Excellent communication and interpersonal skills, including the ability to translate technical concepts into business terms.
• Strong analytical and problem-solving abilities for complex business challenges and automation opportunities.
• Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently.
• Willingness to travel to client sites and work onsite at least 50% of the time when within commuting distance of an office.

Culture & Benefits

• Flexible work environment with hybrid office collaboration.
• Comprehensive health benefits, generous time off, and wellness programs.
• Global days of service and meeting-free days.
• Creative, collaborative culture focused on innovation and continuous learning.
• Employee Resource Groups and resources supporting diversity, education, and inclusion.
• Visa sponsorship may be available for select positions based on business needs and role requirements.