QA Associate Manager (AI)

Location: Hybrid role based in the San Francisco office; in-office attendance is required 3 days per week for a full business day.

Salary: $121,000–$167,000 annual salary, plus equity and benefits.

Company

hirify.global develops an AI-powered digital healthcare platform focused on musculoskeletal care, serving health plans, employers, and their members.

What you will do

• Develop and execute test plans for marketing campaigns and audience segmentation logic.
• Validate dynamic content, personalization rules, event triggers, data accuracy, tracking parameters, and cross-channel campaign execution.
• Investigate live campaign issues using platform logs, segmentation reports, and performance data.
• Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign failures, webhooks, APIs, and marketing triggers.
• Create QA checklists, testing procedures, troubleshooting documentation, and process improvements.
• Use automation and AI-assisted workflows to improve validation speed and coverage while retaining human review and final QA accountability.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• 2+ years of experience in QA, marketing operations, or CRM platform testing.
• 2+ years of hands-on experience with marketing automation platforms such as Iterable, Braze, or Salesforce Marketing Cloud.
• Strong understanding of email, SMS, push, and in-app messaging campaigns, including segmentation, targeting, and personalization.
• Ability to analyze campaign performance data with Google Sheets, Looker, or Mode Analytics.
• Excellent debugging, troubleshooting, and cross-functional collaboration skills, with curiosity about AI and automation.

Nice to have

• Basic SQL skills and experience with Postman, Retool, or similar API testing tools.
• Familiarity with QA automation tools or Python and JavaScript scripting.
• Understanding of direct mail QA, print vendor integrations, email deliverability, sender reputation, and campaign monitoring.
• Experience with AI tools, prompt-based workflows, automation assistants, or human-in-the-loop QA.
• Experience in fast-paced agile marketing environments.

Culture & Benefits

• Medical, dental, and vision coverage for employees and family members.
• Support for gender-affirming care, family and fertility planning, and travel reimbursement when healthcare is unavailable locally.
• Traditional and Roth 401(k) options with a 2% company match.
• Learning and development stipend.
• Employee stock purchase plan with discounted company stock.
• Dog-friendly San Francisco workplace.