1 день назад
Enterprise Program Manager
81 000 - 99 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Program Manager (AI/SaaS hospitality platform): Leading implementations, business intelligence dashboard rollouts, and product onboardings for large global hotel clients with an accent on program governance, stakeholder alignment, and delivery risk management. Focus on coordinating complex enterprise portfolios, translating custom requirements for Product and Engineering teams, and strengthening customer retention and growth.
Location: United States - Denver, Colorado; hybrid work
Salary: $81,000–$99,500 per year
Company
provides an AI-powered hospitality platform that transforms hotel data into real-time commercial intelligence for revenue-focused decision-making.
What you will do
- Lead end-to-end implementations for enterprise hospitality clients, including Business Intelligence dashboards and new product onboardings.
- Manage portfolios of projects across enterprise accounts, coordinating planning, resources, timelines, risks, and delivery.
- Establish program governance and align expectations across hotel properties, global chains, and C-level stakeholders.
- Create and maintain project documentation covering timelines, activities, and potential risks.
- Bridge client requirements with internal Product and Engineering teams and manage delivery schedules.
- Lead regular status calls and provide customer feedback to support satisfaction, retention, and account growth.
Requirements
- Experience in program or project management for enterprise or global accounts.
- Strong hospitality knowledge, including hotel management structures, chain operations, and the OTA environment.
- Ability to manage multiple complex projects from planning and resource allocation through risk management and execution.
- Strong business acumen and interpersonal skills, including experience engaging with C-level executives.
- Ability to understand data solutions and communicate with technical and non-technical audiences.
- Proactive, autonomous, adaptable, and collaborative across different time zones, with the ability to influence internal teams.
Nice to have
- SaaS industry experience, particularly with product rollouts or integrations.
- Revenue Management experience in the hospitality sector.
Culture & Benefits
- Collaborative, customer-centric environment with colleagues across the globe.
- Flexible time off and autonomy in managing work-life balance.
- 401(k) matching of up to 4%.
- Health, dental, vision, HSA, life insurance, and short-term disability benefits.
- Paid parental leave, flexible return-to-work plan, wellbeing support, and an Employee Assistance Program.
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