Director, SPM Implementation

Location: Toronto, Canada

Company

hirify.global is a Series B startup providing a SaaS platform for designing, managing, and optimizing sales compensation programs and sales performance management.

What you will do

• Define the implementation strategy and operational framework for onboarding and scaling enterprise customer deployments.
• Build, mentor, and lead a high-performing implementation team, establishing delivery standards, processes, KPIs, and success metrics.
• Advise executive and senior client stakeholders on sales compensation programs, revenue strategy, and operational processes.
• Oversee complex implementations, including commission engine architecture, rules logic, data pipelines, data governance, and scalable platform configurations.
• Partner with Product and Engineering leadership to translate customer needs into product improvements and influence the platform roadmap.
• Guide customers on incentive compensation, quota setting, crediting rules, commission operations, payroll processes, automation, and analytics.

Requirements

• 8–12+ years of relevant experience, including leadership in implementation, consulting, revenue operations, or analytics-driven SaaS environments.
• Experience with Sales Incentive Compensation or Sales Performance Management platforms.
• Proven experience building and leading implementation or customer operations teams in a SaaS or enterprise technology environment.
• Strong experience with large datasets, complex data architectures, system workflows, data modeling, and platform configuration.
• Ability to translate business needs into scalable technical solutions and influence senior stakeholders through cross-functional leadership.
• Education or background in Engineering, Commerce, Mathematics, Statistics, or a related analytical field; advanced proficiency with Excel and analytical tools for data profiling, segmentation, and modeling.

Culture & Benefits

• Employee stock ownership plan in addition to base compensation.
• Medical, dental, vision, disability, and life insurance, plus paid parental leave.
• $750 yearly training stipend for learning and development.
• Opportunities to grow as an individual contributor or people leader.
• Collaborative, precise, customer-focused, and continuously improving work environment.