Client Executive (AI Healthcare)

Location: Remote US

Annual salary: $123,424–$224,112, plus equity and benefits.

Company

hirify.global provides AI-powered, personalized musculoskeletal healthcare through a technology-enabled care platform serving employers, health plans, PBMs, and their members.

What you will do

• Manage a portfolio of complex enterprise and jumbo client partnerships.
• Drive strategic account retention through proactive relationship management, account planning, and early risk identification.
• Build multi-threaded relationships with C-suite executives, procurement teams, consultants, health plans, and operational stakeholders.
• Research client challenges, develop data-driven recommendations, and facilitate cross-functional solutions across Growth, Sales, Data, Marketing, Operations, Product, and Clinical teams.
• Lead renewal, contract negotiation, performance guarantee, pricing, and expansion discussions.
• Achieve 100%+ net revenue retention across assigned accounts.

Requirements

• 10+ years of enterprise account management experience with demonstrated success managing strategic client relationships.
• Experience managing multiple strategic enterprise accounts while maintaining 95%+ retention rates.
• Expertise managing complex stakeholders across C-suite, procurement, intermediary, and operational groups.
• Ability to build trusted executive relationships, navigate organizational changes, and recover at-risk accounts.
• Experience achieving 100%+ net revenue retention and managing renewals, contract negotiations, performance guarantees, and pricing conversations.
• Ability to analyze utilization data, claims analyses, competitive information, and stakeholder feedback and turn them into executive-level presentations.

Nice to have

• Healthcare, benefits, or SaaS experience.
• Startup experience.
• Experience working with consultants, brokers, health plans, and other purchasing intermediaries.

Culture & Benefits

• Medical, dental, and vision coverage for employees and family members.
• Support for gender-affirming care, family and fertility planning, and travel reimbursement when healthcare is unavailable locally.
• Traditional or Roth 401(k) options with a 2% company match.
• Learning and development stipends.