Lead Creative Program Manager (AI)

Location: San Francisco, United States; hybrid

Annual salary: $150,000–$206,800, plus equity and benefits

Company

hirify.global uses software and AI to automate care for joint and muscle health, improve member outcomes, reduce healthcare costs, and support rehabilitation across a broad range of musculoskeletal conditions.

What you will do

• Architect and operate systems that support brand, creative, content, marketing, and development programs.
• Analyze utilization, throughput, and quality to identify bottlenecks and improve creative team workflows.
• Establish QA standards, publishing workflows, documentation, governance, and scalable processes for web operations.
• Connect strategic brand and marketing priorities with execution by managing risks, dependencies, and decisions.
• Own the creative tooling ecosystem and manage agencies and vendors, including scopes, service levels, performance standards, and budgets.
• Define and execute AI and automation initiatives using efficiency, quality, utilization, and ROI metrics.

Requirements

• 8+ years of experience in creative operations, program management, marketing operations, or agency environments.
• Experience leading complex web or digital programs from intake and prioritization through launch and measurement.
• Hands-on experience applying AI and automation in creative or marketing workflows and measuring results.
• Strong background in web operations, QA, publishing workflows, documentation, governance, and cross-functional decision-making.
• Experience managing creative tooling ecosystems, agencies, external vendors, budgets, dashboards, and operational metrics.
• Strong communication and stakeholder management skills, with the ability to align marketing, creative, content, engineering, and leadership partners.

Nice to have

• Experience in B2B2C SaaS, healthcare, or digital health environments.
• Experience with modern CMS or headless stacks such as Contentful, Webflow, or custom React/Next.js frontends.
• Experience creating AI governance, prompts, approval workflows, quality standards, and compliance guidelines.
• Knowledge of Agile, Scrum, or Kanban methodologies; PMP or CSM certification is a plus.
• Experience coordinating distributed or hybrid teams across multiple time zones and external agency partners.

Culture & Benefits

• Hybrid work environment based in San Francisco.
• Annual salary plus equity and benefits.
• Fast-moving, high-growth environment with shifting priorities and cross-functional collaboration.
• Focus on sustainable ways of working, strong team rituals, and continuous improvement.