Care Management Support Assistant 2 (Healthcare)

Location: Remote in Florida, United States; occasional travel to hirify.global offices may be required for training or meetings.

Salary: $39,000–$49,400 per year.

Company

hirify.global is a U.S. healthcare and health insurance company providing insurance and healthcare services to Medicare, Medicaid, military, family, individual, and community members.

What you will do

• Provide non-clinical administrative and operational support for care management.
• Support the assessment and evaluation of members’ needs and requirements.
• Guide members and families toward appropriate care and well-being resources.
• Facilitate interaction with resources that support member health and wellness.
• Perform moderately complex administrative assignments, computations, and customer support activities.
• Apply department policies and methods while prioritizing assignments and maintaining quality standards.

Requirements

• Up to 3 years of technical experience with Microsoft Office.
• Administrative support experience in the healthcare industry.
• Familiarity with care and well-being resources.
• Ability to work remotely from Florida, United States.
• Dedicated workspace and internet service with at least 25 Mbps download and 10 Mbps upload speeds.
• Ability to protect member PHI and HIPAA information while working from home.

Nice to have

• Associate’s degree.
• Microsoft Access proficiency.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short-term and long-term disability coverage and life insurance.