5 дней назад
Senior Agentic Operations Analyst, Sales & Marketing (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Agentic Operations Analyst, Sales & Marketing (AI): Building and deploying production AI automations and agents for Sales & Marketing Operations with an accent on LLM and agent design, reusable foundations, evaluation, and guardrails. Focus on discovering high-value use cases, driving user adoption, and measuring operational impact through active usage, evaluation pass rates, and hours returned.
Location: Hybrid, Madrid, Spain
Company
provides information services and technology solutions for professionals in finance, tax and accounting, risk and compliance, health, and legal sectors.
What you will do
- Identify Sales & Marketing Operations work that can be absorbed, accelerated, or enabled by AI.
- Build, deploy, and support production automations and agents for revenue processes, including requirements drafting, data routing, deal desk triage, knowledge assembly, reporting, and operational productivity.
- Own user adoption by observing workflows, refining solutions, and supporting users after go-live.
- Design the shared agent foundation, including reusable patterns, a shared repository, and an evaluation harness.
- Define human-in-the-loop guardrails and ensure compliance with approved tooling, data handling, security, legal, and privacy requirements.
- Measure business value through hours returned, adoption, evaluation pass rates, and continued active use.
Requirements
- Hands-on experience shipping automations used by people in daily work.
- Practical production experience with LLMs, prompt design, and agent frameworks.
- Python or similar scripting skills, with experience integrating APIs and structured data.
- Ability to discover and prioritize valuable automation use cases without a predefined backlog.
- Experience evaluating automations, defining guardrails, and identifying when human intervention is required.
- Experience supporting users after launch, enabling adoption, and collaborating across multiple teams.
Nice to have
- Sales, marketing, or internal operations knowledge.
- Salesforce, CPQ, or Marketo process knowledge.
- Experience with enterprise content retrieval, knowledge-base design, workflow automation platforms, or introducing new tooling in an enterprise.
Culture & Benefits
- Full-time employment in a global information services and technology organization.
- Hybrid work arrangement in Madrid.
- Collaboration with Sales & Marketing Operations, Revenue Operations, business users, and BI teams.
- Work within enterprise-approved tooling and established security, legal, privacy, and data-handling controls.
Hiring process
- Interviews assess individual skills, experience, and communication without AI tools or external prompts.
- Interviews may include in-person participation and candidates may be required to appear onsite at a office.
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