CRM Marketing Manager (Microsoft Dynamics 365)

Location: Hybrid role based at the London office, with 2 days in the office per week; applicants must live within a commutable distance and be eligible to work legally in the UK.

Salary: £39,525–£49,407 per year

Company

hirify.global is a global non-profit operating an independent environmental disclosure system that uses data and transparency to support positive decisions for people and the planet.

What you will do

• Develop, deliver, and analyse CRM marketing plans and email campaigns for diverse global audiences.
• Evaluate campaign performance, communicate actionable insights, and implement improvements.
• Build audience behaviour insights and support the development of segmentation and customer lifecycle plans.
• Manage Microsoft Dynamics 365 Marketing functionality, automated customer journeys, reporting, and ongoing optimisation.
• Develop compelling email content and identify opportunities to test, learn, and improve engagement.
• Advise, train, and support colleagues on Dynamics 365 Marketing, CRM processes, and guidelines.

Requirements

• Experience driving value through CRM or customer lifecycle marketing for a complex, mission-driven organisation.
• Superuser-level CRM experience, including the ability to train and support colleagues.
• Experience using marketing automation applications for complex mailings and continuous improvement.
• Strong data analysis skills and the ability to turn broad datasets into actionable insights; familiarity with Google Analytics, Hootsuite, and Google Data Studio.
• Experience delivering B2B email marketing campaigns within a global, multilingual organisation.
• Experience with Microsoft Dynamics 365, strong written communication, and excellent interpersonal and presentation skills.

Culture & Benefits

• Permanent position with flexible working opportunities.
• 30 days’ holiday plus bank holidays.
• Generous non-contributory pension provision and life assurance.
• Employee Assistance Programme.
• Training and development opportunities.
• Inclusive workplace focused on open communication, knowledge sharing, respect, and hirify.global values.

Hiring process

• Applications are reviewed on a rolling basis.
• Applicants should submit a CV in English via the application form.