CRM Marketing Manager (Microsoft Dynamics 365)

Location: London, United Kingdom; hybrid, with two days per week in the London office. Candidates must live within a commutable distance and be eligible to work legally in the UK.

Salary: £39,525–£49,407 per year.

Company

hirify.global is a global non-profit operating an independent environmental disclosure system that uses data and transparency to support positive decisions for the planet.

What you will do

• Develop, deliver, and analyse CRM marketing plans and email campaigns for diverse global audiences.
• Evaluate campaign performance, communicate actionable insights, and identify opportunities to improve engagement and conversion.
• Build audience behaviour knowledge, segmentation approaches, and customer lifecycle plans with colleagues across Marketing and Communications.
• Manage and improve hirify.global’s use of Microsoft Dynamics 365 Marketing, including automated customer journeys and reporting.
• Create compelling email content and develop testing, learning, and optimisation plans.
• Advise, train, and support colleagues on Dynamics 365 Marketing functionality, processes, and guidelines.

Requirements

• Experience driving value through CRM or customer lifecycle marketing for a complex, mission-driven organisation.
• Superuser-level CRM access experience, with the ability to train and support colleagues.
• Experience using marketing automation applications for complex mailings and continuous improvement.
• Strong data analysis skills, including the ability to turn broad data into actionable insights; familiarity with Google Analytics, Hootsuite, and Google Data Studio.
• Experience delivering B2B email marketing campaigns within a global, multilingual organisation.
• Experience with Microsoft Dynamics 365, strong written communication, and effective interpersonal and presentation skills.

Culture & Benefits

• Inclusive and respectful workplace focused on open communication, knowledge sharing, and collaboration.
• 30 days’ holiday plus bank holidays.
• Non-contributory pension provision, life assurance, and an Employee Assistance Programme.
• Training and development opportunities with flexible working arrangements.
• Visa sponsorship is not available.

Hiring process

• Applications are reviewed on a rolling basis.
• Applicants should submit a CV in English through the application form.