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6 дней назад

Senior Comms Production Specialist, Membership & Incentives (Salesforce Marketing Cloud)

45 - 51$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Comms Production Specialist, Membership & Incentives (Salesforce Marketing Cloud): Delivering and monitoring high-volume email and push loyalty communications across multiple brands and markets with an accent on campaign automation, personalization, quality assurance, and reliable launch execution. Focus on validating complex data and journey behavior, building safeguards for missing or incorrect data, and diagnosing root causes across data, automation, journey, and content layers.

Location: Fully remote within the United States; core business hours must overlap with either the Pacific or Central time zone.

Salary: $45.63–$51.66 USD per hour for candidates based in Washington State; midpoint listed as $57.69 USD per hour.

Company

hirify.global is a technology solutions firm headquartered in Bellevue, Washington, delivering strategy and execution across AI, cloud, data, product development, and emerging technology.

What you will do

  • Own end-to-end email and push campaign delivery in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Content Builder, and Email Studio.
  • Configure and validate custom journey activities and API integrations for high-volume campaigns, accounting for failure states, throughput limits, and system thresholds.
  • Write, debug, and maintain AMPscript and SQL for personalization, segmentation, validation, and troubleshooting.
  • Build reusable dynamic email templates from Figma designs or from scratch, supporting multiple brands, markets, currencies, devices, and more than 100 locales.
  • Build audiences and segments across Salesforce Data Cloud and Marketing Cloud, including activations, automations, suppression logic, exclusions, and test or holdout groups.
  • Lead technical QA, UAT, launch-day checks, live journey monitoring, issue resolution, and root cause analysis across data, automation, journey, and content layers.

Requirements

  • At least five years of hands-on Salesforce Marketing Cloud development experience in a production environment with rigorous QA standards.
  • Fluency in AMPscript and strong SQL skills, including debugging, refactoring, and campaign data validation.
  • Deep knowledge of the Salesforce Marketing Cloud data model, including Data Extensions, Shared Data Extensions, Send Logs, Data Views, Contact Builder, triggered sends, and API sends.
  • Experience supporting campaigns with sends in the millions and understanding their operational throughput requirements.
  • Strong HTML and CSS skills for email, with experience in dynamic content and app push notifications.
  • Ability to work independently, coordinate stakeholders, manage time-sensitive delivery, use Jira and Confluence, estimate work, and identify risks early.

Nice to have

  • Experience with loyalty, rewards, promotions, or offer and incentive platforms.
  • Experience with SSJS, Salesforce Data Cloud or another customer data platform, and Salesforce Marketing Cloud or Data Cloud certifications.
  • Experience designing test and control groups, managing holdouts, migrating live communications without interruption, or applying automation and AI tools to production workflows.

Culture & Benefits

  • Remote work for eligible candidates located in the United States.
  • Medical, dental, and vision coverage may be available.
  • Flexible Spending Account and 401(k) retirement plan.
  • Competitive paid time off and parental leave.
  • Professional growth and development opportunities.

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