Digital Channels Product Leader (Commercial Banking)

Location: Buffalo, New York, United States of America; the position can sit anywhere in the M&T footprint.

Salary: $154,700.00–$257,900.00 annual USD

Company

M&T Bank is a commercial banking organization providing treasury management, payments, liquidity, digital banking, and related financial services.

What you will do

• Define and execute the vision, strategy, roadmap, and delivery model for commercial digital channels.
• Own commercial banking portals and client-facing experiences, including self-service, entitlements, workflows, administration, and mobile capabilities.
• Lead ERP, financial software, fintech, client connectivity, file transmission, and host-to-host integration strategies.
• Define API strategy, commercialization and monetization plans, developer portal capabilities, governance, security, onboarding, and support.
• Manage product performance metrics, adoption goals, revenue targets, investment budgets, business cases, and product P&Ls.
• Lead a team of five Product Managers and partner with Technology, Sales, Treasury Management, Operations, Risk, Compliance, Fraud, Information Security, and external providers.

Requirements

• Bachelor’s degree and at least 12 years of relevant experience, or an equivalent combination including 12 years of relevant experience.
• At least 7 years of managerial and/or project management experience in relevant product lines.
• Strong financial analysis, product profitability, analytical, research, communication, presentation, and stakeholder management skills.
• Commercial banking, treasury management, payments, digital banking, financial technology, commercial portals, APIs, developer ecosystems, and ERP connectivity expertise.
• Experience leading product management teams, large-scale digital transformation initiatives, and governance across risk, compliance, legal, and information security requirements.
• Work location: Buffalo, New York, United States of America, or elsewhere within the M&T footprint.

Nice to have

• MBA or another advanced degree.
• Experience with Bottomline, FIS, Fiserv, Q2, ACI, or comparable commercial portal platforms.
• Experience with file transmission services, SFTP, host-to-host connectivity, and client integration solutions.

Culture & Benefits

• Work focused on customer-centricity, innovation, accountability, and continuous improvement.
• Strong emphasis on principled leadership, business ethics, product governance, and operational resiliency.
• Opportunity to shape commercial banking digital experiences and ecosystem partnerships at scale.