People Operations Specialist

Location: New York City, United States; on-site

Company

AI-native legal technology company building a workspace that helps legal professionals analyse documents and manage end-to-end workflows.

What you will do

• Execute and improve People Operations processes across the employee lifecycle, including onboarding, offboarding, employee changes, promotions, transfers, leave and organisational updates.
• Prepare employee documentation and records while maintaining high-quality people data and operational accuracy.
• Build and maintain scalable operating procedures, playbooks and process documentation for consistent global execution.
• Coordinate People Operations activities across stakeholders, countries and time zones.
• Identify inefficiencies and recurring issues, implement improved ways of working, and partner with People Tech on workflow automation.
• Support international expansion, acquisitions and organisational changes while establishing operational metrics and monitoring service quality.

Requirements

• 5+ years of experience in People Operations, HR Operations or HR Administration in a fast-growing company.
• Strong administrative, organisational and prioritisation skills, with experience managing high volumes of employee lifecycle activities.
• Experience using HR systems as a power user rather than a system administrator.
• Exceptional attention to detail and the ability to maintain quality while priorities change quickly.
• Continuous improvement mindset and strong written documentation skills for creating clear, repeatable procedures.
• Ability to work independently with a high degree of ownership and accountability.

Nice to have

• Experience building agents or agentic workflows as part of People processes.

Culture & Benefits

• In-person work environment in a Union Square office with company-provided lunch.
• Collaboration with teams and clients across Europe, APAC and North America.
• Medical, dental and vision plans, including Aetna and Kaiser Permanente options, plus HSA or Healthcare FSA.
• Generous parental leave, Maven Clinic access, dependent care FSA and One Medical membership.
• 401(k) with company match, unlimited PTO, commuter benefits, life insurance and short- and long-term disability coverage.