5 часов назад
People Operations Generalist (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
People Operations Generalist (AI): Managing the employee lifecycle, compliance, benefits, and People Ops processes across three APAC legal entities with an accent on multi-market operations, process documentation, and scalable HR infrastructure. Focus on improving workflows, implementing AI and automation, and coordinating sensitive employee operations across Korea, Japan, and Taiwan.
Location: Seoul, South Korea; hybrid in-office work required
Company
is an AI-powered language learning company building a conversation-first tutor for learners across more than 40 countries and 15+ languages.
What you will do
- Manage the full FTE employee lifecycle across South Korea, Japan, and Taiwan, including onboarding, contracts, probation, offboarding, HRIS updates, audits, and data accuracy.
- Track multi-market compliance, recommend actions for regulatory changes, and maintain the employee handbook.
- Serve as the main People Ops resource for regional employee questions and partner with Global People Ops on aligned processes.
- Administer local benefits and perks, including health checkups and insurance enrollment, and support engagement surveys and performance review cycles.
- Map workflows across three markets, identify operational gaps, and improve processes with the team.
- Build and maintain the APAC People Ops SOP and playbook library, including AI- and automation-enabled workflows for contracts, onboarding, data entry, and intake systems.
Requirements
- 4–6 years of experience in People Operations, HR, or a related field.
- Experience managing projects, solving ambiguous problems, prioritizing effectively, and coordinating multiple stakeholders.
- Strong communication skills, high emotional intelligence, discretion with sensitive information, and reliable follow-through.
- Curiosity about AI and automation and the ability to learn new tools quickly.
- Comfort working independently in a fast-moving environment and across cultures and contexts.
- Based in Seoul and available for hybrid in-office work; comfortable communicating in English for daily collaboration and basic business writing.
Nice to have
- Experience working across multiple legal entities or countries.
- Experience building or significantly improving an HR process or SOP from scratch.
- Previous experience at a startup or high-growth company.
Culture & Benefits
- Join a fast-growing team after Series C funding and product-market fit in its initial markets.
- Work with a collaborative, thoughtful team focused on craft, growth, and mutual respect.
- Interact regularly with users and colleagues across global markets, with opportunities to travel.
- Contribute to a product designed to help millions of people achieve meaningful language-learning goals.
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