Commercial Account Manager

Location: San Antonio, TX, USA

Company

Brown & Brown is an insurance company focused on commercial insurance brokerage and client services.

What you will do

• Manage day-to-day client accounts and serve as the primary contact for an assigned commercial business portfolio.
• Review and prepare certificates, binders, audits, endorsements, proposals, coverage reviews, and other insurance documents.
• Lead renewal processes by obtaining carrier quotes and claims experience and submitting complete renewal information.
• Coordinate with Producers, Marketing, carriers, and internal resources on new and renewal business.
• Bind coverage according to client instructions and resolve underwriting, policy, accounting, and claims issues.
• Evaluate service costs, account profitability, and commission or fee-based pricing.

Requirements

• At least 5 years of experience in the insurance industry.
• Property & Casualty license required.
• Expert knowledge of assigned insurance products, coverages, services, policies, pricing, regulations, and placement of coverage.
• Strong oral and written communication, attention to detail, time management, prioritization, and confidentiality skills.
• Proficiency with Microsoft Office Suite, word processing, spreadsheets, and agency management systems such as BenefitPoint, ImageRight, and AMS.
• A college degree and insurance designations are preferred.

Culture & Benefits

• Meritocratic culture that rewards self-starters and customer-focused decisions.
• Medical, prescription, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.
• Routine or periodic travel may be required, including use of a personal or rental vehicle and compliance with motor vehicle and insurance requirements.