Sales Development Representative (Insurance)

Location: Dedham, MA, USA

Salary: $32.00–$32.00 hourly

Company

Brown & Brown is an insurance company focused on customer-centered service and a merit-based culture.

What you will do

• Acquire new clients and support cross-sell, upsell, and retention campaigns through warm and cold calls.
• Identify, research, qualify, and nurture prospects through email, phone, social media, and consultative education.
• Set sales appointments and build relationships with brokers, agencies, producers, partners, and prospective clients.
• Coordinate targeted outreach campaigns, marketing initiatives, events, referral programs, broker visits, meetings, and networking activities.
• Collaborate with Sales Enablement and Customer Success to align campaigns and ensure smooth client transitions.
• Maintain accurate CRM data, analyze sales metrics, forecast trends, and stay current on industry, competitor, and product developments.

Requirements

• Bachelor’s degree required.
• At least 1 year of experience in sales or growth marketing, preferably in a B2B setting.
• Proven record of meeting or exceeding sales targets.
• Proficiency in Microsoft Windows, including Word, Excel, PowerPoint, and Publisher, with the ability to create, edit, and merge letters, spreadsheets, and labels.
• Experience with CRM systems, marketing automation tools, and sales enablement technology.
• Exceptional telephone demeanor and strong communication and interpersonal skills.
• Ability to maintain a high level of confidentiality and build genuine relationships.
• Understanding of cross-selling, upselling, and retention strategies, with a strong interest in growth.
• Willingness to obtain an Insurance Producer license within 90 days of employment.

Nice to have

• Insurance Producer license in good standing.

Culture & Benefits

• Meritocracy-focused culture supporting self-starters and customer-first work.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.