Creative Operations Manager (AI)

Location: Dubai, United Arab Emirates; hybrid

Company

hirify.global is a luxury e-commerce platform covering fashion, beauty, watches, home, and jewelry for Middle Eastern customers, and is part of Al Tayer Group.

What you will do

• Translate Creative department strategy into scalable workflows, resourcing models, production schedules, and delivery timelines.
• Own the end-to-end creative workflow from brief intake through production, review, approval, and asset delivery.
• Lead the AI and automation roadmap, evaluating and implementing generative design, automated localization, asset tagging, and workflow tools.
• Own the Digital Asset Management platform, including governance, taxonomy, metadata, permissions, integrations, and asset lifecycle management.
• Manage capacity planning, budgets, concurrent projects, operational KPIs, bottlenecks, and delivery risks.
• Lead the Creative Operations function, mentor team members, and collaborate with Editorial, Marketing, Product/UX, and Technology.

Requirements

• Bachelor’s or Master’s degree, or equivalent experience, in Operations Management, Business Administration, Design, Marketing, or a related field.
• 7+ years of experience in creative operations, production management, project management, or operational leadership, ideally in luxury, fashion, retail, or e-commerce.
• Hands-on experience with AI and automation tools for creative production, including generative design, image tools, automated workflows, and AI-assisted asset management.
• Experience with resource, budget, timeline, and multi-project management, plus workflow platforms such as Asana, Monday.com, Wrike, or Airtable.
• Experience with DAM systems, SOPs, SLAs, KPI tracking, process improvement, change management, and stakeholder leadership.
• Practical knowledge of Adobe Creative Suite and creative production workflows in an e-commerce or digital-first environment.

Culture & Benefits

• Opportunity to shape Creative Operations at a leading Middle Eastern luxury e-commerce destination.
• Responsibility for adopting AI, automation, and emerging technologies in a creative environment.
• Cross-functional collaboration with creative, editorial, marketing, and technology teams.
• Autonomy to improve operating models and build scalable ways of working.
• Diverse, collaborative environment focused on innovation, efficiency, and creative quality.