Syndicated Loan Servicing Manager

Location: Dallas, TX, United States; Workplace Type: Office

Company

hirify.global is a regulated banking institution providing commercial banking and loan servicing services.

What you will do

• Provide strategic leadership and operational oversight for the Agency Services function within Commercial Loan Services.
• Oversee end-to-end servicing of syndicated and participated loan portfolios, including loan boarding, funding, payments, distributions, fees, rate resets, rollovers, advances, paydowns, and maintenance.
• Lead managers, supervisors, and professional staff while managing resource planning, talent development, succession planning, and performance management.
• Resolve complex operational, accounting, client, investor, and compliance issues and maintain effective stakeholder communication.
• Own operational controls, audit readiness, SOX controls, regulatory examinations, internal testing, and remediation activities.
• Direct technology enhancements, automation, process improvements, conversions, implementations, and strategic initiatives while monitoring service levels, quality, risk indicators, budgets, and productivity.

Requirements

• Bachelor’s degree.
• 5+ years of banking, commercial loan servicing, syndicated loan servicing, operations, or related financial services experience.
• 3+ years of leadership experience managing supervisors, managers, or operational teams.
• Experience with syndicated and participated commercial loan products.
• Experience with operational risk management, audit support, compliance reviews, and control environments.
• Strong analytical, organizational, communication, and problem-solving skills.

Nice to have

• Advanced knowledge of syndicated loan servicing and agent bank responsibilities.
• Experience with ACBS, AFSVision, ClearPar, SyndTrak, HAWC, CLOS, or related commercial lending platforms.
• Knowledge of commercial credit agreements, loan documentation, interest calculations, fee structures, and investor servicing requirements.
• Experience leading large-scale operational improvements, technology implementations, conversions, or transformation initiatives.
• Experience building cross-functional partnerships and influencing senior leaders in a regulated banking environment.

Culture & Benefits

• Office-based workplace with certain positions potentially eligible for a flexible work arrangement.
• Combination of in-office and work-from-home collaboration may be available depending on the specific arrangement provided by the hiring team.
• Focus on accountability, continuous improvement, operational excellence, and exceptional client service.