4 часа назад
Area Service Manager (Treasury Management)
77 000 - 154 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Area Service Manager (Treasury Management): Managing commercial and treasury management customer onboarding across a large, multi-region area with an accent on service quality, operational accuracy, and team performance. Focus on leading complex onboardings, coordinating cross-functional service teams, developing staff, and improving customer experience while meeting SLAs.
Location: Minnetonka, MN, United States; office-based
Salary: $77,000–$154,000 USD annually, plus eligibility for applicable incentive compensation.
Company
is a banking organization providing commercial banking and treasury management services.
What you will do
- Manage commercial and treasury management customer onboarding across a large, multi-region area.
- Direct daily activities across sites and teams, ensuring accurate and timely onboarding and completion of customer service requests.
- Own complex or high-visibility onboardings and customer issues, escalating to senior leadership when needed.
- Lead managers and staff through coaching, training, talent development, and performance supervision.
- Partner with Sales and other departments to strengthen customer relationships, coordinate cross-sell opportunities, and improve client experience.
- Establish policies, procedures, and technology improvements while monitoring productivity, area performance, and SLA adherence.
Requirements
- Bachelor's degree.
- At least 5 years of Treasury Management experience.
- At least 3 years of management experience, including coaching and talent development.
- At least 3 years of client services experience with commercial clients.
- Strong communication, interpersonal, organizational, and problem-solving skills.
- Ability to work in an office-based role in Minnetonka, Minnesota.
Nice to have
- Experience in commercial lending, banking, or treasury management.
- Treasury management product onboarding experience.
- Talent management experience and the ability to lead teams in a fast-paced environment.
- Alignment with 's Can-Do Attitude, Service Heart, and Forward Thinking values.
Culture & Benefits
- Health insurance coverage, wellness programs, and life and disability insurance.
- Retirement savings plan.
- Paid leave programs, paid holidays, and paid time off.
- Exempt position, not eligible for overtime pay.
- Flexible work arrangements may be available for certain positions outside the branch network; arrangements are confirmed by the hiring team.
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