Area Customer Experience Specialist - Temple Main Street, TX

Location: Temple, TX; office-based with travel between local branch locations

Company

hirify.global provides consumer and business banking products and services through its branch network.

What you will do

• Provide coverage across multiple branches, supporting customer transactions and branch banking operations.
• Identify customer financial goals and recommend appropriate deposit, loan, and other banking products and services.
• Process transactions accurately, maintain cash controls, and balance daily.
• Resolve customer issues and educate customers on deposits, loans, account maintenance, and online, mobile, and ATM banking.
• Support branch colleagues and maintain consistent customer experiences across changing locations.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and branch banking experience.
• Reliable transportation and dependability for travel between multiple branch locations.
• Comfort with banking technology and customer education.
• Must be currently authorized to work full-time in the United States.
• Immigration sponsorship is not available for this position.

Nice to have

• Bachelor’s degree.
• Cash-handling experience.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Notary licensing.
• Military experience in administration, contracting, civil affairs, or similar roles.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Centralized leadership with consistent coaching and skill development.
• Opportunity to gain experience across multiple branches and build a banking career.
• NMLS licensing is available as part of career development.
• Full-time office position eligible for overtime pay.