Collections Lead Specialist (Healthcare Revenue Cycle Management)

Location: Remote within the United States; corporate roles are not available in Alaska, Arkansas, Delaware, Hawaii, Maine, Mississippi, New Mexico, Oklahoma, South Dakota, Vermont, or Wisconsin.

Salary: $64,500–$83,500 per year, plus equity.

Company

hirify.global develops technology, personalized nutrition, and virtual care solutions to help people reverse metabolic disease.

What you will do

• Lead and develop a team of Collections Specialists, set daily priorities, and maintain accountability for follow-up cadence and documentation quality.
• Manage a personal portion of the Tier 3 accounts receivable portfolio, including payer follow-up, denial resolution, and escalation calls.
• Support the team with complex denials, payer disputes, and accounts requiring advanced review or documentation.
• Track AR aging, denial trends, and team KPIs, reporting systemic issues and data-supported recommendations to leadership.
• Ensure consistent use of productivity scorecards, standardized follow-up templates, and auditable documentation practices.

Requirements

• 4+ years of healthcare Revenue Cycle Management experience focused on collections and AR follow-up.
• Previous experience leading, mentoring, or training billing specialists or contractors in an RCM environment.
• Advanced Excel skills, including VLOOKUPs, PivotTables, data cleaning, reconciliation, and large-dataset auditing.
• Expert knowledge of CPT, HCPCS, and ICD-10 coding, payer timely-filing policies, and claim adjudication.
• Proficiency with EHRs, clearinghouse platforms, payer portals, and CRM systems such as Salesforce; Athena or Candid Health experience is a plus.
• Ability to manage team responsibilities and a personal account portfolio simultaneously.

Culture & Benefits

• Remote-first work environment with office hubs in Denver and San Francisco.
• Company values include people first, ownership, impact, no ego, transparency, evidence-based decision-making, and rapid iteration.
• Equity is included in the compensation package.
• Role responsibilities include handling sensitive patient information governed by HIPAA, with security and privacy training provided.