Strategic Account Manager (AI/Ecommerce)

Location: London, England, United Kingdom; on-site. Office attendance is required at least four days per week.

Target total compensation: £105,000–£158,000 annually, including a fixed annual salary of £81,000–£96,500, a short-term incentive plan, equity, and benefits.

Company

hirify.global is an AI-first ecommerce company whose AI Brain and ecommerce network deliver real-time relevance across billions of transactions.

What you will do

• Own strategic account management for a portfolio of accounts, driving growth, partner health, and expansion across multiple products.
• Coordinate product, commercial, operational, technical, and external stakeholder workstreams for fast and precise execution.
• Lead account planning through Mutual Action Plans, Joint Business Plans, QBRs, and executive engagement.
• Build trusted relationships with senior client stakeholders and manage high-pressure commercial conversations.
• Use data, structured analysis, and AI-enabled tools to identify growth opportunities and improve account outcomes.

Requirements

• 4+ years of experience in client success, strategic account management, consulting, partnerships, or a related customer-facing commercial role.
• Experience in technology, ecommerce, media, ticketing, travel, payments, or an adjacent fast-paced environment.
• Strong technical and commercial acumen, including the ability to lead product conversations, interpret data, and translate complexity into client recommendations.
• Exceptional organizational and program management skills with the ability to manage multiple concurrent workstreams.
• Excellent communication and stakeholder management skills, including working with senior clients and cross-functional partners.

Nice to have

• Fluency in German and/or French.

Culture & Benefits

• Equity grant for every employee.
• Enterprise access to AI tools including Claude, ChatGPT, Gemini, and Replit.
• Extra leave options, including bonus annual leave and sabbatical leave.
• Inclusive culture focused on transparency, diversity, collaboration, and continuous improvement.
• Offices in New York, Seattle, Sydney, Tokyo, and London.