Clinical Solutions Manager (Healthtech)

Location: Remote with a hybrid workplace model; ability to travel 20–30% for sales conversations, implementations, and industry conferences.

Company

Health-tech company building patient support solutions that help pharmaceutical brands improve therapy access, enrollment, financial support navigation, and sustained treatment engagement.

What you will do

• Act as the primary clinical expert across pre-sales, implementation, and post-implementation activities.
• Lead discovery sessions, solution demonstrations, and value-based proposals for healthcare organizations.
• Translate client clinical workflows and operational needs into tailored product recommendations.
• Own subject-matter expertise for the internal platform used to build client programs.
• Partner with product and engineering teams to relay customer feedback, identify gaps, and guide platform enhancements.
• Mentor junior team members and represent the organization at client meetings, conferences, and webinars.

Requirements

• 3–5+ years of clinical or healthcare industry experience, including retail, ambulatory, specialty, or patient support settings.
• Strong understanding of clinical workflows and healthcare delivery models.
• Excellent communication, presentation, relationship-building, and cross-functional collaboration skills.
• Ability to translate complex clinical concepts into clear, solution-focused discussions.
• Ability to travel 20–30% for sales conversations, implementations, and conferences.

Nice to have

• Bachelor’s or Master’s degree in Nursing, Pharmacy, Allied Health, or a related field.
• Experience with healthcare software, clinical decision support, care management platforms, or medical devices.
• Experience working with life-science companies, patient support tooling, consulting, client-facing, or pre-sales functions.
• Familiarity with HIPAA, CMS, FDA, and other healthcare regulatory requirements and industry standards.

Culture & Benefits

• Ownership and decision-making responsibility in a young, lean organization.
• Open and transparent team culture with an emphasis on empathy and diversity.
• Competitive salary and equity package.
• Unlimited flexible paid time off and medical, dental, and vision insurance covered at 100%.
• Paid maternity and paternity leave, plus ongoing learning and mentorship opportunities.