Outreach & Enrollment Supervisor (Healthcare)

Location: San Leandro, California, United States; travel throughout the service area and between community locations may be required.

Salary: $94,000–$116,000 annual base salary, plus a target annual bonus and possible additional incentive compensation.

Company

hirify.global provides integrated medical, social, and daily-living support for older adults through the Program of All-Inclusive Care for the Elderly (PACE).

What you will do

• Lead, coach, and develop the Outreach and Enrollment team.
• Develop and execute outreach, enrollment, and participant growth strategies.
• Monitor performance metrics and enrollment outcomes, using data to improve operations.
• Coordinate with center leadership and cross-functional teams to deliver participant-centered enrollment and transitions into PACE.
• Guide complex enrollment cases involving eligibility, caregivers, family dynamics, and operational challenges.
• Build referral networks and lead community outreach initiatives, educational events, and local growth activities.

Requirements

• Bachelor’s degree in business administration, healthcare administration, public health, marketing, or a related field, or equivalent education and leadership experience.
• At least three years of experience in healthcare sales, outreach, enrollment, business development, care navigation, social services, community engagement, or a related healthcare environment.
• At least one year of experience leading, coaching, mentoring, or developing individuals or teams.
• Experience with older adults, frail elderly populations, caregivers, PACE, Medicare, Medicaid, managed care, or value-based healthcare.
• Strong leadership, communication, relationship-building, data analysis, and operational improvement skills.
• Valid driver’s license, reliable personal transportation, required automobile insurance, participant-facing health clearance, and required immunizations. Employment authorization in the United States is verified through E-Verify.

Nice to have

• Experience leading outreach, enrollment, intake, or growth teams in PACE or value-based healthcare.
• Knowledge of PACE, CMS, DHCS, and related federal and state regulations.
• Experience developing community partnerships and provider referral networks.
• Bilingual Spanish, Mandarin, or Cantonese.

Culture & Benefits

• Mission-driven environment focused on helping older adults live well in their homes and communities.
• Medical, dental, and vision insurance.
• Paid parental leave, paid time off, company-paid holidays, disability coverage, and life insurance.
• Flexible spending accounts and a 401(k) savings plan with company match.
• Infection control, PPE, and vaccination requirements apply to participant-care settings, with reasonable accommodations available where applicable.