Operational Risk Senior Manager (Operational Risk)

Location: Hybrid, requiring in-office work four days a week; based in Buffalo, NY; Bridgeport, CT; Manhattan, NY; Boston, MA; Pittsburgh, PA; Baltimore, MD; or Wilmington, DE.

Salary: $180,900–$301,500 annual (USD)

Company

M&T Bank is a financial institution operating an Operational Risk Management program and related banking risk functions.

What you will do

• Manage second-line operational risk oversight for designated business functions, including risk identification, assessment, monitoring, mitigation, and reporting.
• Challenge unmitigated risks, evaluate remediation adequacy and timeliness, and escalate gaps to governance committees and executive management.
• Prepare detailed risk reports and presentations for senior audiences and provide opinions on the operational risk environment.
• Lead or actively participate in risk committees, support governance, and assess adherence to the Bank’s risk appetite.
• Respond to regulatory inquiries and examinations, represent the second line in regulator and Internal Audit discussions, and oversee remediation actions.
• Lead and develop an Operational Risk team, including guidance, performance feedback, and support for professional development.

Requirements

• Bachelor’s degree and 10 years of experience in compliance, legal, audit, risk, or a related function; alternatively, 14 years of combined higher education and work experience, including 10 years in a relevant function.
• Minimum five years of managerial or supervisory experience and demonstrated leadership capabilities.
• Experience with operational risk frameworks, oversight, governance, reporting, and risk remediation.
• Analytical, computer, spreadsheet, word-processing, and written and verbal communication skills.
• Working knowledge of applicable laws and the ability to communicate with stakeholders at all organizational levels.

Nice to have

• Second-line Operational Risk experience at a Category 3 or larger financial institution.
• Risk oversight or direct experience in bank support functions such as premises, corporate security, procurement and vendor management, communications, legal, or human resources.
• Information Systems Risk Assessment and Governance experience.
• Certified Third Party Risk Professional (CTPRP) certification.

Culture & Benefits

• Hybrid work arrangement with four days per week in the office.
• Training opportunities aligned with Bank, Division, and Department requirements.
• Support for continued learning about banking and industry initiatives.
• Limited travel may be required for seminars and conferences.