Business Operations Supervisor

Location: St. Louis, MO (Midtown); full-time, on-site position

Company

hirify.global operates a healthcare operations function that processes continuing education test materials, payments, and related documentation.

What you will do

• Lead the team responsible for processing incoming continuing education test materials, payments, and documentation.
• Onboard new mailings, systems, and tests, ensuring processes and information are set up correctly.
• Supervise mailroom fulfillment activities and maintain accuracy, efficiency, and compliance.
• Prepare and reconcile daily check deposits, verify payment batches, balance deposit totals, and maintain supporting documentation.
• Research and resolve deposit discrepancies, documentation issues, technical barriers, and outdated information.
• Communicate team output, status, and issues to cross-functional stakeholders and recommend process or staffing improvements.

Requirements

• At least 1 year of experience leading processes and/or team members.
• High school diploma or GED required.
• Clerical and/or managerial experience required.
• Strong leadership, communication, organization, time management, and attention-to-detail skills.
• Accurate data entry and typing skills, with the ability to learn new software quickly.
• Ability to work on-site in a controlled clean-room environment without personal cell phones or other personal electronic devices.

Culture & Benefits

• Fast-paced operational environment with independent and collaborative work.
• Professional conflict resolution and constructive feedback are expected.
• Work requires adherence to clean-room protocols and a strong focus on accuracy and compliance.
• Full-time employment based on-site in St. Louis.