Inside Sales Account Manager - DDD & ADT

Location: Tokyo, Japan

Company

hirify.global provides solutions that help scientists accelerate discovery, improve laboratory workflows, and support the development of new medicines across pharmaceutical, biotechnology, academic, and contract research organizations.

What you will do

• Drive individual sales targets for consumables and service revenue, initially across nationwide Drug Discovery & Development opportunities in Japan.
• Build and develop a nationwide inside-sales model, progressively expanding it into Advanced Therapeutics.
• Create opportunities from instrument sales, installed customers, marketing leads, service activities, and customer inquiries.
• Assess customer needs and coordinate evaluations and demonstrations with Application, Service, and field-sales teams.
• Manage opportunities from initial contact through quotation, negotiation, closing, and order processing.
• Drive repeat purchases, cross-selling, customer reactivation, recurring revenue, CRM accuracy, and reliable consumables forecasting.

Requirements

• Bachelor’s degree or higher.
• Native-level Japanese and working-level English required.
• Experience in B2B technology sales, inside sales, or application support.
• Proven ability to manage individual sales targets and close customer opportunities.
• Strong customer communication, negotiation, follow-up, and remote-customer engagement skills.
• Strong working knowledge of SFDC or a similar CRM.

Nice to have

• Experience in life sciences, pharmaceuticals, chemistry, laboratory equipment, or analytical instruments.

Culture & Benefits

• Work primarily through telephone, email, and video meetings.
• Collaborate cross-functionally with Sales, Application, Service, Marketing, and Customer Service teams.
• Opportunity to shape a new commercial approach for DDD and ADT in Japan.