Sales Manager – Japan (CCaaS)

Location: Japan-based; travel within Japan as needed

Company

hirify.global develops an AI-powered omnichannel cloud contact center platform with contact center capabilities, workforce management, analytics, and deployment options across cloud, on-premises, and private cloud environments.

What you will do

• Build and execute territory plans for Japanese enterprise accounts, priority verticals, and partner routes to market.
• Generate and manage pipeline through outbound prospecting, events, partner co-selling, and executive networking.
• Lead discovery, value-based demos, workshops, proofs of concept, business cases, negotiations, and deal structuring.
• Position omnichannel, digital messaging, agent assist, analytics, workflow automation, and workforce management solutions.
• Coordinate Solutions Engineering, Development, Professional Services, and Customer Success teams to remove blockers and complete high-quality handoffs.
• Recruit and enable Japanese channel and technology ecosystem partners while tracking competition and market trends.

Requirements

• 8+ years of quota-carrying B2B technology sales experience, preferably in SaaS or cloud.
• Proven success selling to Japanese enterprises through multi-stakeholder sales cycles with C-level engagement.
• Experience selling CCaaS/contact center, UCaaS, CRM, WFM, customer-experience analytics, or AI automation solutions.
• Strong consultative selling, discovery, value articulation, business-case creation, negotiation, and forecasting skills.
• Native-level Japanese and business-level English, written and spoken.
• Ability to lead cross-functional virtual teams and travel within Japan as needed.

Culture & Benefits

• Fast-moving startup environment with experienced industry leaders.
• Unlimited paid time off.
• 401(k) plan.
• Life, disability, medical, dental, and vision insurance.
• Global, matrixed working environment focused on customer outcomes and measurable growth.