Sales Manager (SaaS)

TL;DR

Sales Manager (SaaS): Leading sales efforts to expand market footprint and achieve revenue targets in Japan with an accent on complex CX and contact-center opportunities. Focus on managing the full B2B sales cycle, building strategic partnerships, and delivering AI-enabled CX roadmaps for enterprises.

Location: Must be based in Japan

Company

AI-powered omnichannel cloud contact center software provider serving over 500 customers across 30 countries.

What you will do

• Develop and execute territory plans focusing on target accounts and priority verticals in the Japanese market.
• Manage the full B2B sales cycle, from prospecting and discovery to negotiation and closing.
• Position AI-enabled CX roadmaps and develop business cases (TCO/ROI) for enterprise clients.
• Recruit and enable strategic channel and technology partners in Japan to scale the pipeline.
• Collaborate with Solutions Engineering and Customer Success to ensure high-quality delivery and handoffs.

Requirements

• 8+ years of quota-carrying B2B technology sales experience, preferably in SaaS/Cloud.
• Proven track record of selling to Japanese enterprises with C-level engagement.
• Experience in CCaaS, UCaaS, CRM, WFM, or AI automation.
• Native-level Japanese and business-level English proficiency.
• Must be based in Japan and able to travel within the country.

Culture & Benefits

• Unlimited PTO.
• 401K, Life, and Disability insurance.
• Comprehensive medical, dental, and vision plans.
• Fast-paced startup environment with experienced industry leaders.