Financial Relationship Banker

Location: Pittsburgh, PA, United States; office-based

Company

hirify.global provides branch banking services for consumer and business customers.

What you will do

• Retain and grow consumer and business customer relationships by identifying financial goals and recommending suitable deposit, loan, and banking products.
• Provide excellent customer service and resolve customer issues effectively.
• Develop relationships through appointments, referrals, customer follow-up programs, and internal and external partners.
• Educate customers about online, mobile, and ATM banking technology.
• Refer customers to other bank areas to deepen relationships and build internal partnerships.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED.
• At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or a comparable military administration role.
• Ability to build, deepen, and retain customer relationships.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentations.
• Fingerprinting and additional background checks may be required under NMLS regulations.
• Must be currently authorized to work full time in the United States.

Nice to have

• Bachelor's degree and one or more years of relevant customer service and sales experience.
• Knowledge of consumer and business deposit products.
• Strong verbal and written communication skills.
• Comfort with mobile and online banking services.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office workplace setting with potential flexible arrangements for certain positions outside the branch network.
• Immigration sponsorship and assistance obtaining work permission are not available for this position.
• Equal opportunity and tobacco-free hiring practices.