Deal Operations Manager (AI)

Location: London, United Kingdom; On-site

Company

hirify.global builds an AI platform that helps companies create better, more human customer experiences.

What you will do

• Own end-to-end deal support, including pricing structures, proposals, and approval workflows for enterprise and strategic deals.
• Partner with Sales to design deal desk processes, discounting guardrails, and approval matrices.
• Work with Legal, Finance, and Product to resolve non-standard terms, custom packaging, and multi-year or multi-product deals.
• Build and maintain Salesforce, spreadsheet, or internal-system tools and dashboards for pipeline, cycle time, and win/loss analysis.
• Analyze deal data, identify sales-cycle bottlenecks, and recommend process improvements.
• Support quote-to-cash activities, pricing strategy, packaging, discounting policy, international deal structures, and AI-enabled workflow automation.

Requirements

• 3+ years of experience in deal desk, sales operations, revenue operations, or management consulting.
• Strong Excel or Google Sheets skills and experience with financial modeling, discounting, margins, and ARR impact.
• Experience with CRM platforms, preferably Salesforce, and contract or CLM tools such as Ironclad or DocuSign.
• High attention to detail, with the ability to identify pricing errors and contract inconsistencies.
• Ability to manage multiple live deals under time pressure while maintaining accuracy.
• Strong written and verbal communication skills, including presenting recommendations to Sales leadership and executives.

Culture & Benefits

• Values include Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
• Flexible unlimited paid time off.
• Medical, dental, vision, life insurance, and disability benefits for eligible full-time employees.
• Retirement plans, parental leave, and fertility and family-building benefits vary by country of employment.
• Discretionary benefit stipend, lunch, snacks, coffee, and equity-plan eligibility for eligible full-time employees.
• Free alphorn lessons.