Account Manager (Nanjing, Jiangsu)

Location: Homebased in Nanjing, Jiangsu Province, China, with flexibility to travel to customers and offices in Shanghai or Beijing when required. Candidates must have the right to work in China. Relocation support is not provided.

Company

Academic publishing, business intelligence, knowledge, and events business providing books, journals, and related content to academic and professional audiences worldwide.

What you will do

• Manage new and existing academic publishing customers across the Chinese market.
• Achieve and exceed annual territory sales and profitability targets through consultative account management.
• Develop short-, medium-, and long-term territory strategies, identify new business opportunities, and close deals within defined timeframes.
• Build sustainable relationships with institutions, distributors, funders, government bodies, and other industry stakeholders.
• Coordinate with Marketing, Editorial, Credit Control, and Sales Support to develop customer-specific promotions and sales materials.
• Maintain CRM records, analyze products, customers, markets, and competitors, and report on market conditions and opportunities.

Requirements

• 3–5 years of successful account management and previous sales experience in high-pressure environments.
• Strong understanding of academic publishing, open access, journals, eBooks, and academic library content business models.
• Proven consultative sales, business development, analytical, and data research skills.
• Strong written and verbal communication, stakeholder engagement, resilience, adaptability, and a results-oriented approach.
• Native Mandarin and communicable English proficiency suitable for business operations and stakeholder engagement.
• Competent use of Microsoft Office and sales tools or systems; willingness to travel across the territory and attend conferences and book fairs.

Culture & Benefits

• Flexible home-based working culture with a focus on work-life balance.
• 20 days of annual leave, plus an additional birthday day off.
• 14 days of paid sick leave and 4 paid volunteering days annually.
• Social insurance, housing fund, supplementary medical insurance, and an employee assistance programme.
• Performance bonus and annual health screening for employees and spouses, with optical and medical care.