Process Support Engineer (Plating)

Location: Singapore; based at the customer's site daily in the North, including cleanroom work. Travel: 20%.

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Provide on-site customer support, including equipment installation, system diagnosis, service, and repair.
• Work with customers and R&D teams to develop advanced semiconductor manufacturing processes, preferably in plating.
• Design hypothesis-driven experiments and design of experiments (DOE), analyze data statistically, and prepare technical reports.
• Troubleshoot complex process and equipment issues, perform root cause analyses, and resolve customer product problems.
• Communicate with customers and internal stakeholders to build consensus and establish trust.
• Support junior colleagues, act as a liaison between customers and the business unit, and lead small projects.

Requirements

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
• 4–7 years of experience in semiconductor processing, preferably plating.
• Strong interpersonal and communication skills, including the ability to explain sensitive information and build consensus.
• Ability to work daily at the customer’s site and in a cleanroom.

Culture & Benefits

• Supportive work culture focused on learning, professional development, and career growth.
• Employee health and wellbeing programs and support.
• Regular customer-site work with 20% travel.
• Relocation eligible.