Financial Relationship Banker-(Holland, MI)

Location: Holland, MI, United States; office-based

Company

hirify.global provides consumer and business banking products and services through its branch network.

What you will do

• Retain and grow consumer and business customer relationships by identifying financial goals and needs.
• Recommend appropriate deposit, loan, and other banking products and services.
• Provide customer service, resolve issues, and follow up with customers and referrals.
• Educate customers on online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory procedures.

Requirements

• High school diploma or GED.
• At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or a qualifying military administration, contracting, or civil affairs role.
• Ability to build, deepen, and retain customer relationships.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Must be currently authorized to work full-time in the United States.
• Immigration sponsorship is not available; fingerprinting and additional background checks are required under NMLS regulations.

Nice to have

• Bachelor’s degree and at least one year of relevant customer service and sales experience.
• Excellent verbal and written communication skills.
• Comfort with mobile and online banking services.
• Knowledge of consumer and business deposit products.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas that affect customers, the bank, and local communities.
• Office-based workplace with specific arrangements provided by the hiring team.
• Equal opportunity and tobacco-free hiring practices.