Sr Salesforce Developer

Location: Onsite in New York, New York; Santa Monica, California; Glendale, California; San Francisco, California; or San Antonio, Texas. Candidates must be in the local area or willing to relocate.

Salary: $129,000–$150,000 per year, with potential bonus and/or long-term incentive units.

Company

Disney Direct to Consumer oversees Hulu and Disney+ streaming businesses within Disney Entertainment.

What you will do

• Build, develop, and implement Salesforce-based customer service technology for self-service and assisted-service experiences.
• Design and maintain scalable, high-availability Salesforce solutions supporting 20M+ monthly help-site visits, 50K+ daily interactions, and 6K+ internal users.
• Develop and integrate solutions using Apex, SOQL/SOSL, Salesforce APIs, RESTful services, Lightning Web Components, and Aura.
• Facilitate requirements discussions, advise stakeholders on technical tradeoffs, and deliver backlog requests through iterative release cycles.
• Conduct technical reviews, document decisions, reduce technical debt, and troubleshoot complex Salesforce issues.
• Partner with Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec teams on DTC initiatives.

Requirements

• 6+ years of hands-on Salesforce development experience.
• 2+ years architecting Salesforce solutions and 2+ years designing and developing with MuleSoft.
• Deep expertise in Service Cloud, Experience Cloud, Lightning Flows, Apex Triggers, SOQL/SOSL, Salesforce integrations, LWC, and RESTful APIs.
• Salesforce Platform Developer I and II certifications or equivalent Developer certifications.
• Experience with Agile delivery, test automation, CI/CD, and DevOps practices.
• Bachelor’s degree or equivalent experience, strong analytical and problem-solving skills, and the ability to communicate with technical and non-technical stakeholders. Flexibility to work nights and weekends may be required.

Nice to have

• Experience with Salesforce GenAI tools, including Agentforce Agent Builder and Prompt Builder.
• Additional Salesforce certifications, including Service Cloud Consultant or Agentforce Specialist.
• DevOps experience with Copado, experience supporting NICE CXone, and streaming media or subscription-service experience.
• Experience working with global and remote teams.

Culture & Benefits

• Work within the Disney Direct to Consumer Viewer Experience organization supporting Hulu and Disney+.
• Contribute to a culture of innovation, technical excellence, and continuous improvement.
• Medical, financial, and other benefits are available depending on the level and position offered.
• Bonus and/or long-term incentive units may be included in the compensation package.