EPI Installation Customer Engineer

Location: Pyeongtaek, South Korea; on-site requirements apply

Company

hirify.global designs, builds, and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate directly with customers to support smooth equipment operation and service delivery.
• Work in clean-room environments and use required personal protective equipment and hand and power tools.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service support experience, or experience in a related technical field.
• Ability to read and interpret electrical and mechanical schematics and diagnose basic technical issues.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all on-site safety, environmental, and health protocols.

Nice to have

• 2–4 years of customer or field service support experience or related technical experience.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and professional growth support.
• Regular customer-site travel is required, approximately 75% of the time.
• Full-time regular employment.
• Relocation support is not available.