Financial Center Supervisor (Banking)

Location: Gulf Breeze, Florida, United States; onsite financial center hours, including weekends and some evenings

Company

hirify.global is a banking organization providing financial center services, client support, and financial products.

What you will do

• Coordinate staffing, scheduling, duty assignments, morning huddles, lobby management, and daily financial center operations.
• Supervise teller transactions, cash control, vault opening and closing, night depository operations, cash balancing, teller errors, and cash items.
• Manage operational risk by maintaining cash limits, granting supervisory overrides, placing holds, resolving outages, and following dual-control procedures.
• Build client and prospect relationships, identify financial needs, provide product solutions, process deposits, withdrawals, and loan payments, and make referrals.
• Promote digital and self-service banking options, lead proactive sales conversations, and develop a pipeline of appointments.
• Guide, train, evaluate, and manage assigned associates in accordance with policies and applicable laws.

Requirements

• High school diploma or GED.
• Three years of cash handling and customer service experience in retail or branch banking, or a bachelor’s degree and one year of relevant experience.
• Working knowledge of Microsoft Word, Excel, Outlook, multiple computer systems, and search tools.
• NMLS registration under the SAFE Act of 2008 is required, including ongoing registration and acceptable background investigation results.
• Working knowledge of banking laws, regulations, policies, procedures, and risk controls.
• Strong communication, organization, follow-up, teamwork, technology education, and problem-solving skills; ability to lift or carry approximately 30 pounds when required.

Culture & Benefits

• Client-focused environment centered on accurate service, professionalism, and relationship building.
• Work includes collaboration with associates and other business partners to address specialized client needs.
• Schedule follows financial center hours, including weekends and some evenings.
• Travel may be required to perform essential job functions.