ETCH Customer Engineer

Location: Icheon-Godam, South Korea; onsite requirements apply

Company

hirify.global develops and services materials engineering equipment used to manufacture semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment with Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate directly with customers to support smooth equipment operation.
• Work in clean-room environments and follow applicable safety and environmental requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of experience in customer or field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges, with mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and ability to obtain a passport if travel is required; able to meet onsite safety, environmental, and COVID-19 requirements.

Nice to have

• 2–4 years of experience in customer or field service support or a related technical field.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs and support.
• Training provided for maintenance across multiple equipment systems.
• Travel required approximately 20% of the time.
• Regular full-time employment; relocation is not eligible.