Solutions Engineer (AI)

Location: Remote, United States; travel to industry shows and customer sites is required approximately 20–30% of the time.

Company

hirify.global is an AI-native business communication platform combining AI voice agents, recruiting, messaging, VoIP, deep integrations, and workflow automation.

What you will do

• Design technical solutions for complex enterprise deals, including product selection, ATS integrations, data write-back, and branch-level rollout architecture.
• Lead technical deep dives, demos, proofs of concept, and customer meetings involving IT evaluators.
• Build prospect-specific sandboxes and working AI agents to demonstrate deployment feasibility.
• Own RFPs and security reviews end to end while supporting AEs through the technical stages of the sales cycle.
• Design enterprise deployment architectures, manage advanced technical escalations, and hand documented implementations to Customer Success.
• Create reusable deployment playbooks and provide product feedback to engineering.

Requirements

• Experience as a Solutions Engineer, Solutions Consultant, or senior Implementation Engineer in staffing technology, ATS ecosystems, CCaaS, or business telephony.
• Ability to read API documentation, test endpoints independently, and debug integrations live during customer calls.
• Experience building or configuring AI agents or IVR flows.
• Ability to run technical demos independently, explain architecture in plain English, and work effectively with both business owners and IT teams.
• Strong technical documentation skills and willingness to travel to industry shows and customer sites.
• Production software development experience is not required.

Culture & Benefits

• Remote work from the United States with regular customer and industry-event travel.
• Bootstrapped and profitable operating model focused on revenue, speed, and measurable results.
• AI-first approach to internal work and product development.
• Hands-on environment where responsibilities are shared across the organization.
• Direct collaboration with the CEO, CTO, Account Executives, Customer Success, and engineering.