Principal Salesforce Engineer / Development Lead (Salesforce)

Location: Based in Plano, Texas, United States

Company

An automotive company with a financial services and insurance business focused on customer experience and mobility solutions.

What you will do

• Lead the architecture and implementation of Salesforce Service Cloud, Experience Cloud, and related technologies.
• Develop and operate scalable, secure, and extensible Salesforce platforms, including hands-on platform development when needed.
• Own complex technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.
• Define architecture decisions and engineering practices supporting performance, resilience, security, compliance, and observability.
• Collaborate with technical, product, operations, and business stakeholders to translate requirements into technical solutions.
• Mentor engineers through design reviews, pair programming, and architectural guidance while integrating AI-powered development tools into the software lifecycle.

Requirements

• Bachelor’s degree or equivalent experience in software engineering.
• 12+ years of hands-on software development experience designing and operating large-scale production systems.
• Advanced expertise in Salesforce Service Platform technologies, including Service Cloud, Experience Cloud, Agentforce, Apex, Lightning Web Components, and Salesforce Shield.
• Deep knowledge of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.
• Strong foundation in distributed systems, cloud-native architectures, RESTful APIs, event-driven architectures, and microservices, preferably with AWS.
• Experience with Salesforce-integrated CI/CD tools such as Copado or Harness, plus application security, compliance, observability, and performance optimization.

Nice to have

• Salesforce Platform Developer I and II, Service Cloud Consultant, Application Architect, or System Architect certifications.
• Strong Trailhead profile.
• Additional experience leading technical initiatives in enterprise Salesforce environments.
• Experience integrating AI capabilities safely into enterprise platforms.

Culture & Benefits

• Team-oriented, flexible, and respectful work environment.
• Professional development programs and tuition reimbursement.
• Vehicle purchase discount and lease vehicle program when applicable.
• Comprehensive healthcare and wellness plans for employees and families.
• 401(k) plan with company match and annual retirement contribution.
• Paid holidays, paid time off, and tax-advantaged health and dependent care accounts.