Medical Records Clerk (Healthcare)

Location: Remote Florida; occasional travel to hirify.global offices for training or meetings may be required.

Salary: $39,000–$49,400 per year.

Company

hirify.global is a U.S. healthcare company whose OneHome business coordinates post-acute care services for patients, physicians, hospitals, and health plans.

What you will do

• Review, triage, validate, process, and route medical record release requests from patients, government agencies, healthcare providers, and authorized third parties.
• Apply applicable state and federal privacy laws, organizational policies, and departmental procedures when handling requests and protected health information.
• Assist requesters by explaining documentation requirements, completion times, provider responsibilities, and request-processing steps.
• Securely release medical information through approved electronic systems, email, fax, or mail, obtaining missing documentation, authorizations, or signatures when needed.
• Maintain detailed request records, extract information from internal systems, and create reports on request volumes and turnaround times.
• Support medical records processes, policy tracking, annual policy reviews, and related administrative activities.

Requirements

• Computer proficiency and ability to learn new systems.
• Proficiency with Microsoft Word, Excel, and Adobe.
• Strong customer service skills and ability to work independently while prioritizing multiple tasks.
• Ability to work in a high-volume environment with frequent interruptions and meet established turnaround times.
• Ability to handle confidential and protected health information in a dedicated workspace.
• Home internet with at least 25 Mbps download and 10 Mbps upload speed.

Nice to have

• At least one year of healthcare experience.
• Experience with medical records, release-of-information processes, or electronic medical record systems.
• Ability to read and understand clinical or hospital health records.
• Familiarity with HIPAA, healthcare privacy requirements, and Adobe Acrobat Professional.
• Associate’s or bachelor’s degree in healthcare administration, health information management, or a related field.

Culture & Benefits

• Remote work with occasional office travel for training or meetings.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short- and long-term disability coverage, life insurance, and wellness-focused benefits.