3 дня назад
Account Manager (Automotive SaaS)
85 000 - 105 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Account Manager (Automotive SaaS): Managing and growing a portfolio of 75–120 automotive dealer accounts through consultative engagement, onboarding, training, retention, and product support with an accent on customer loyalty, digital retailing, and account performance. Focus on analyzing ROI and engagement metrics, configuring integrations, resolving technical requests within SLA timelines, and identifying upsell and customer-success opportunities.
Location: Tallahassee, Florida, USA; requires in-person account management and 75% monthly travel within the assigned region.
Salary: $85,000–$105,000 per year, plus commission.
Company
provides a digital retailing platform and related solutions for automotive dealerships.
What you will do
- Manage a portfolio of 75–120 automotive dealer accounts and build long-term client relationships.
- Lead onboarding, pre-launch consultations, launch meetings, product demonstrations, and training sessions.
- Drive retention and customer loyalty through regular touchpoints, cancellation follow-up, save plans, and account reviews.
- Review product metrics, ROI, user engagement, KPI dashboards, and opportunities for improvement.
- Perform backend configuration updates, test account settings, provide technical support, and resolve requests within SLA timelines.
- Test connectivity with inventory, website, and other third-party integration providers while collaborating with sales and internal stakeholders.
Requirements
- Proven experience in automotive sales, particularly with digital solutions.
- High school diploma or equivalent.
- Strong understanding of chat and digital retailing technologies.
- Excellent communication and presentation skills, with the ability to work independently and collaboratively.
- Results-oriented approach focused on meeting and exceeding sales targets.
- Familiarity with CRM tools, including HubSpot.
Culture & Benefits
- Full-time role with base salary plus commission.
- Continued education sessions and LMS training courses are provided.
- Regular collaboration with implementation, sales, and other internal teams.
- Frequent in-person interaction with dealership decision-makers and end users.
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