Business Development Manager (Global) - Retail Solution

TL;DR

Business Development Manager (Global) - Retail Solution (B2B sales and retail solutions): Develop strategic partnerships with global retail and consumer brand clients while expanding revenue through multi-service offerings and international account plans, with an accent on complex stakeholder management, global agreements, and solution-based selling. Focus on leading cross-regional growth strategies, negotiating Global Master Agreements, coordinating technical delivery, and resolving client risks and performance issues.

Location: Inward Way, Ellesmere Port, UK. Hybrid working model.

Company

hirify.global is a global testing, inspection and certification company supporting sustainability, quality, safety, and integrity through an international network of offices and laboratories.

What you will do

• Build durable strategic partnerships with global retail clients and consumer brands, engaging director- and VP-level stakeholders.
• Identify new revenue opportunities and drive new business acquisition, upselling, and cross-selling across existing accounts.
• Develop and implement global key account development plans aligned with client needs, KPIs, and growth drivers.
• Lead the deployment and enhancement of global cooperative agreements across the hirify.global network.
• Coordinate with global technical teams to establish effective execution structures for new client projects.
• Manage client concerns, complaints, claims, delivery risks, and remediation processes while maintaining senior-level reporting.

Requirements

• At least 5 years of experience in B2B sales, business development, or commercial roles within services- and solutions-based environments.
• Proven hunter sales background with success in new business acquisition, long-term relationship building, and account expansion.
• Experience developing global business development strategies and selling multi-service or solution-based offerings.
• Established professional network within European retailers and/or consumer brands is preferred.
• Experience with multinational, cross-border stakeholders and internal coordination across regions or service lines.
• Fluent English required. Negotiation experience with Global Master Agreements or Global Frame Agreements is mandatory.

Nice to have

• Experience in the testing, inspection, and certification sector.
• Additional European languages.

Culture & Benefits

• Work in a global, stable company and world leader in the TIC industry.
• Multinational environment with colleagues across multiple continents.
• Hybrid working model.
• Access to hirify.global University and Campus for continuous learning.
• Benefits platform and a supportive environment focused on innovation, collaboration, and professional development.