1 день назад
Principal, Global Partner Process Architect (Cybersecurity)
144 000 - 181 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Principal, Global Partner Process Architect (Cybersecurity): Owning and improving partner-facing transactional processes across the portal, teaming, deal registration, lead flow, and MDF administration with an accent on process health, automation, AI roadmapping, and partner experience. Focus on defining KPIs and SLAs, translating process needs into IT requirements, evaluating PRM tooling, and validating system releases.
Location: U.S. Remote
Salary: $144,000–$181,000 annual base salary, plus potential bonus
Company
develops a cloud-native Identity Security Platform for securing and governing human and machine identities across cloud infrastructure, traditional systems, SaaS applications, and AI.
What you will do
- Own the configuration and continuous improvement of the partner portal and partner-facing transactional processes.
- Manage teaming, deal registration, partner lead flow, and MDF administration processes.
- Identify process friction using partner feedback, stakeholder input, and process data.
- Build and maintain an automation and AI roadmap based on partner and business impact.
- Define process KPIs and SLAs, and monitor turnaround time, routing accuracy, and approval cycles.
- Define vendor and IT requirements, participate in PRM evaluations, and support UAT and release validation.
Requirements
- 6+ years of experience in Partner Operations, Channel Operations, or Sales Operations.
- Direct experience owning partner-facing systems or processes.
- Hands-on experience with PRM or partner portal platforms, deal registration workflows, and MDF administration tools.
- Experience using qualitative feedback and quantitative data to resolve process friction.
- Experience writing requirements for IT or development teams and participating in UAT and release validation.
- Bachelor’s degree required; strong cross-functional collaboration skills.
Nice to have
- Experience with Channelscaler or similar partner portal platforms.
- Experience in channel or partner ecosystems within B2B SaaS or cybersecurity.
Culture & Benefits
- Remote work within the United States.
- Collaborative, innovative environment focused on meaningful identity security work.
- Competitive salary, bonus programs, and career progression opportunities.
- Healthcare insurance, pension or retirement matching, life insurance, employee assistance, paid time off, and company holidays.
- Core values include spirited collaboration, trust, respect, ownership, nimbleness, and global inclusion.
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